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Hotel Operations

The Post-secondary Specialisation Programme in Hotel Operations aims at preparing students with the necessary skills to plan, manage and coordinate the rooms division department, organise, manage and supervise work teams, create room occupation programmes, manage and carry out service and production operations in the F&B department, as well as plan marketing strategies for managing the different sales channels and client profiles..


811 Hotels and restaurants
Número: R/Cr 302.2/2015 de 31-03-2022
N.º Despacho/Portaria: Despacho n.º 6847/2021 (2.ª Série), n.º 133
1º Ano
Unidade curricular Período ECTS
Introduction to Tourism, Hospitality and Catering 1st Semester 3.0
Business Etiquette 1st Semester 3.0
2st Semester 4.0
Food Hygiene and Safety 2st Semester 3.0
F&B Management Annual 7.0
Accommodation Operations Management Annual 9.0
Housekeeping Management and Organisation Annual 6.0
French for Hotel Operations Annual 5.0
English for Hotel Operations Annual 7.0
Quantitative Methods Annual 3.0
Cooking and Pastry Techniques Annual 5.0
Restaurant and Bar Techniques Annual 5.0
2º Ano
Unidade curricular Período ECTS
Entrepreneurship 1st Semester 3.0
Sales and Revenue Management 1st Semester 4.0
Human Resources Management 1st Semester 3.0
Hospitality Law 1st Semester 3.0
Spanish for Hotel Operations 1st Semester 5.0
Marketing and Sales in Hospitality 1st Semester 4.0
Introduction to Financial Management 1st Semester 3.0
ICT and Reservation Management Applications 1st Semester 5.0
Work placement 2st Semester 30.0
  • Receptionist
  • Head receptionist
  • Accommodation manager
  • Head Housekeeper
  • Floor housekeeper
  • Floor attendant
  • Laundry maid/ Valet.

Who may apply to the Post-secondary Specialisation Programmes: Those who successfully concluded secondary education or its academic equivalent; Those who passed the mature students? exams, established specifically for the programme, according to the Decree-law nr. 64/2006, of 21st March; Students who passed all subjects that are part of the 10th and 11th year curricula in secondary education, or its academic equivalents, but did not complete secondary education and were considered ready for post-secondary programmes through an exam done at the higher education institution; Those with a certificate in a technological specialisation course, in a post-secondary specialisation programme or with a higher education degree who wish to enroll in professional retraining.